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ENVIOS A TODO USA!

ENVIO GRATIS POR COMPRAS SUPERIORES A $99

OFERTA DE LANZAMIENTO POR TIEMPO LIMITADO>

SHIPPING NATIONWIDE ACROSS THE USA!

FREE SHIPPING ON ORDERS OVER $99.

LIMITED- TIME LAUNCH OFFER!

ENVIOS A TODO USA!

ENVIO GRATIS POR COMPRAS SUPERIORES A $99

OFERTA DE LANZAMIENTO POR TIEMPO LIMITADO>

SHIPPING NATIONWIDE ACROSS THE USA!

FREE SHIPPING ON ORDERS OVER $99.

LIMITED- TIME LAUNCH OFFER!

ENVIOS A TODO USA!

ENVIO GRATIS POR COMPRAS SUPERIORES A $99

OFERTA DE LANZAMIENTO POR TIEMPO LIMITADO>

SHIPPING NATIONWIDE ACROSS THE USA!

FREE SHIPPING ON ORDERS OVER $99.

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💬𝐆𝐨𝐭 𝐟𝐞𝐞𝐝𝐛𝐚𝐜𝐤, 𝐬𝐮𝐠𝐠𝐞𝐬𝐭𝐢𝐨𝐧𝐬, 𝐨𝐫 𝐬𝐨𝐦𝐞𝐭𝐡𝐢𝐧𝐠 𝐲𝐨𝐮 𝐰𝐚𝐧𝐭 𝐭𝐨 𝐬𝐡𝐚𝐫𝐞? 𝐘𝐨𝐮𝐫 𝐯𝐨𝐢𝐜𝐞 𝐦𝐚𝐭𝐭𝐞𝐫𝐬 𝐭𝐨 𝐮𝐬, 𝐋𝐞𝐚𝐯𝐞 𝐲𝐨𝐮𝐫 𝐦𝐞𝐬𝐬𝐚𝐠𝐞 𝐢𝐧 𝐭𝐡𝐞 𝐟𝐞𝐞𝐝𝐛𝐚𝐜𝐤 𝐛𝐨𝐱 𝐚𝐧𝐝 𝐡𝐞𝐥𝐩 𝐮𝐬 𝐢𝐦𝐩𝐫𝐨𝐯𝐞 𝐞𝐯𝐞𝐫𝐲 𝐝𝐞𝐭𝐚𝐢𝐥 𝐬𝐨 𝐰𝐞 𝐜𝐚𝐧 𝐠𝐢𝐯𝐞 𝐲𝐨𝐮 𝐭𝐡𝐞 𝐛𝐞𝐬𝐭 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐩𝐨𝐬𝐬𝐢𝐛𝐥𝐞. 👉 𝐖𝐫𝐢𝐭𝐞 𝐲𝐨𝐮𝐫 𝐦𝐞𝐬𝐬𝐚𝐠𝐞 𝐢𝐧 𝐭𝐡𝐞 𝐛𝐨𝐱 𝐚𝐧𝐝 𝐰𝐞’𝐥𝐥 𝐦𝐚𝐤𝐞 𝐬𝐮𝐫𝐞 𝐭𝐨 𝐫𝐞𝐯𝐢𝐞𝐰 𝐢𝐭. 𝐓𝐡𝐚𝐧𝐤 𝐲𝐨𝐮 𝐟𝐨𝐫 𝐛𝐞𝐢𝐧𝐠 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲.

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Shipping Policy

we ship nationwide within the United States.

🚚 Processing Time

Orders are processed within **1–3 business days**.
Handmade or high-demand items may require additional time.

📦 Shipping Methods

We ship with:

* USPS
* UPS
* FedEx

Shipping rates are calculated at checkout based on your location and package weight.

📍 Delivery Time (Estimate)

* Standard Shipping: **3–7 business days**
* Expedited Shipping: **2–3 business days**

*Times may vary due to carrier delays, holidays, or weather conditions.*

❗ Missing or Lost Packages

MOONLIGHT is not responsible for:

* Packages marked as “Delivered” by the carrier
* Incorrect addresses entered by the customer

We will assist you in submitting a carrier claim.

REFUND POLICY

1. REFUND POLICY (Store Credit Only)

At MOONLIGHT, we take pride in offering high-quality, handmade bodysuits crafted in Colombia. Your satisfaction is important to us. While we do *not provide cash refunds*, we gladly offer *store credit* for eligible returns.

✔ Store Credit Only

MOONLIGHT does not issue monetary refunds.
Approved returns will receive *store credit* in the form of a digital code or gift card.

Store credit:

* Does not expire
* Can be used only at MOONLIGHT
* Can be applied to any future purchase

✔ Eligibility for Returns

To qualify for store credit, items must:

* Be unworn, unwashed, and in original condition
* Have all original labels and packaging
* Be returned within *14–30 days* of delivery
* Show no signs of deodorant, makeup, perfume, stretching, or damage

Returns failing to meet these conditions may be rejected in accordance with hygiene regulations for intimate apparel in the U.S.

❌ Non-Returnable Items

For hygienic reasons, we cannot accept returns on:

* Bodysuits that have been tried on improperly
* Final sale items
* Custom/altered products
* Items with removed tags or visible wear

🚚 Return Shipping

The customer is responsible for return shipping costs unless the product was defective.

If your item arrived damaged, contact us within *48 hours*with photos.

🔄 Processing

Once your return is received and inspected:

* You will receive an approval/denial email
* If approved, store credit will be issued within *3–5 business days*

For questions: bellyg.fashion@gmail.com

PRIVACY POLICY

3. PRIVACY POLICY

Your privacy is important to us. This policy explains how MOONLIGHT collects, uses, and protects your information.

✔ Information We Collect

* Name

* Email

* Phone number

* Shipping & billing address

* Payment details (processed securely by payment providers)

* Browser and device information

✔ How We Use Your Information

* To process and deliver orders

* To communicate order updates

* To improve our store experience

* For fraud prevention

* For marketing (only if you opt in)

✔ Cookies

We use cookies to improve website performance and personalize your browsing experience.

✔ Third-Party Services

Your information may be shared with:

* Shopify

* Payment processors (Shopify Payments, PayPal, etc.)

* Shipping carriers

We do not sell your data.

✔ Your Rights

Depending on your state, you may request:

* Access to your data

* Correction

* Deletion

* Opt-out of marketing

Contact us at: bellyg.fashion@gmail.com

TERMS & CONDITIONS

4. TERMS & CONDITIONS

By using the MOONLIGHT website, you agree to the following terms:

✔ Use of Website

You agree not to misuse the website or engage in unlawful activities.

✔ Product Descriptions

We strive for accuracy, but minor variations in color or fit may occur due to screen differences and handmade production.

✔ Prices & Payments

All prices are in USD.
We accept major credit cards, PayPal, Apple Pay, and other payment methods available on Shopify.

✔ Order Acceptance

We reserve the right to cancel any order due to:

* Suspected fraud
* Inventory errors
* Invalid shipping details

✔ Intellectual Property

All designs, photos, logos, and content belong to **MOONLIGHT** and may not be used without permission.

✔ Limitation of Liability

MOONLIGHT is not responsible for damages arising from:

* Website use
* Shipping delays
* Misuse of products

FAQ

5. FAQ – Frequently Asked Questions

📌 Where are MOONLIGHT bodysuits made?

All bodysuits are handmade in Colombia by skilled artisans.

📌 How long does shipping take?

Processing: 1–3 business days

Shipping: 3–7 business days (USA)

📌 Do you offer refunds?

No cash refunds.

We offer **store credit only** for eligible returns.

📌 Can I exchange my item?

Yes—exchanges are done through store credit.

📌 Do you accept returns on bodysuits?

Only if unused, unworn, unwashed, and in original condition.

📌 What size should I choose?

Refer to our size guide or contact us for personalized help.

📌 How can I contact MOONLIGHT?

Email us at: bellyg.fashion@gmail.com

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